Shipping policy

Shipping Policy

Weartho offers Free Standard Shipping on all orders delivered across India.

1. Order Processing & Dispatch

• All orders are processed and dispatched within 24 to 48 working hours (excluding Sundays and national holidays).

2. Delivery Timelines

• Standard Delivery (India): Typically delivered within 5 to 8 working days, depending on your location, weather conditions, and regional holidays.
• Special Regions: Orders dispatched to Jammu & Kashmir and North East India may take up to 10 working days.
• Rare Delays: In rare instances (such as severe weather disruptions or unexpected stock delays), delivery may take up to 2 weeks.

3. Shipping Partners & Tracking

• We partner with top domestic courier services including Delhivery, Xpressbees, Blue Dart, and Ecom Express to ensure prompt delivery based on your pin code.
• Tracking details will be emailed to your registered address once the shipment leaves our warehouse. If you do not receive a tracking link within 48 hours of placing your order, please contact support@weartho.in.

4. Undelivered or Stolen Packages (48-Hour Reporting Rule)

• If your tracking status displays "Delivered" but you have not received your package, please verify with household members, neighbors, flatmates, or security/mailroom personnel.
• 48-Hour Notice Window: You must notify us at support@weartho.in within 48 hours of receiving the delivery confirmation email/SMS if you have not received the parcel.
• Liability Notice: Weartho cannot raise formal courier disputes or accept liability for missing orders if claims are raised after the 48-hour window has lapsed.
• Investigation & Claims: Verified cases of lost transit parcels will be fully refunded or reshipped following a courier investigation period of up to 10 working days.